ISO 9001 Quality Management
Lofts Quarries is proud to be certified with ISO 9001:2015 quality standards.
ISO 9001:2015 is an internationally accepted standard for quality management awarded to organisations that consistently provide services to meet customer and regulatory requirements.
What management system?
We maintain certification through our quality management system, structured around the requirements of AS/NZS ISO 9001:2015. This system is used to conserve effective quality of operations in all areas of the business; from quality of products and services all the way through to associated functions, such as financial operations. Lofts Quarries uses a custom built IT system integrating databases for quotations, supply contracts with quarries, customer order processing, contracts and communications with drivers, and the management of day-to-day orders. Through this system, we capture data associated with customer requirements, subcontractor performances, routine processes (order progression), product characteristics; and we constantly monitor the management of problems and opportunities (preventive actions). Our proven system ensures that we walk the talk and live up to the standards that are expected of us. You’re in good hands.
Quality is a policy
As part of our ISO 9001 certification, we’ve made it company policy to ensure standards of quality. In fact, you can read it below:
“Lofts Quarries seeks to provide the customer with both quality service and products. We ensure quality products through routine visual inspection, attention to customer feedback and by purchasing only from certified quarry suppliers. Lofts Quarries is committed to meeting all quality related objectives as defined within its Management System and complying with all regulatory requirements. We endeavour to ensure a competitive price structure by means of our extensive range of suppliers, which also allows us to offer an extensive product range. We strive to remain ahead of competition through technology and its infiltration throughout our business from our in-house computer systems to GPS driver tracking. ”
We are trusted by industry leaders to supply major projects throughout Victoria.